Billing Policy

Last Updated: July 8, 2026

Welcome to SecurePitch. This Billing Policy explains how subscriptions, payments, renewals, cancellations, refunds, and billing-related matters are handled when you purchase or use any paid plan offered through our platform.

By purchasing a subscription, you agree to this Billing Policy in addition to our Terms of Service and Privacy Policy.

1. Subscription Plans

SecurePitch offers multiple subscription plans designed to meet different user needs. Each plan includes a specific number of AI-generated proposals and features as described on our Pricing page.

The features, proposal limits, and pricing associated with each plan are displayed before purchase. We reserve the right to update our plans, pricing, or included features at any time. Any such changes will apply to future purchases or renewals unless otherwise required by law.

2. Payment Processing

Payments are securely processed through our authorized payment provider, such as Paddle.

SecurePitch does not collect or store your full payment card details. Payment information is handled directly by the payment provider using industry-standard security measures.

By completing a purchase, you authorize the payment provider to charge the applicable amount for your selected subscription.

3. Pricing

All prices displayed on SecurePitch are shown in the currency indicated during checkout.

Depending on your location, applicable taxes, VAT, GST, or other government-required charges may be added during the checkout process.

The final amount charged will be displayed before you confirm your purchase.

4. Subscription Renewal

If your subscription is configured to renew automatically, your selected payment method will be charged at the beginning of each new billing period unless you cancel before the renewal date.

You are responsible for ensuring that your payment method remains valid and up to date.

5. Failed Payments

If a payment cannot be processed due to an expired payment method, insufficient funds, or any other reason, SecurePitch may attempt to process the payment again.

If payment continues to fail, access to paid features may be suspended until the outstanding payment is successfully completed.

6. Upgrading or Changing Your Plan

You may upgrade or change your subscription plan when such functionality is available.

Changes to your subscription may take effect immediately or at the beginning of the next billing cycle, depending on the subscription terms displayed during checkout.

7. Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team.

Cancellation prevents future renewal charges but does not automatically refund previous payments.

Unless otherwise stated, you will continue to have access to your subscription until the end of your current billing period.

8. Refunds

Refund requests are handled in accordance with our Refund Policy.

Customers may request a refund within 14 days of the original purchase date. Each request is reviewed individually based on the circumstances of the purchase and the usage of the service.

Refunds may be approved in situations including, but not limited to:

Refund requests submitted after the applicable refund period or after substantial use of the purchased subscription may not be eligible for a refund.

For complete details, please refer to our Refund Policy.

9. Taxes

Depending on your country or region, applicable taxes, VAT, GST, or similar government charges may be collected during checkout where required by law.

10. Billing Disputes

If you believe you were charged incorrectly, please contact us before initiating a payment dispute or chargeback.

Our support team will make every reasonable effort to investigate and resolve billing issues as quickly as possible.

11. Changes to Pricing

SecurePitch reserves the right to modify subscription pricing, available plans, or included features at any time.

Price changes will not affect subscriptions that have already been paid for during the current billing period unless required by applicable law.

12. Contact

If you have any questions regarding payments, invoices, subscriptions, cancellations, or billing, please contact us.

Email: https://mail.google.com/mail/?view=cm&fs=1&to=support@securepitch.cc

We aim to respond within 24–48 business hours.

13. Acceptance of this Billing Policy

By purchasing or renewing a SecurePitch subscription, you acknowledge that you have read, understood, and agreed to this Billing Policy.