Privacy Policy

Welcome to SecurePitch ("SecurePitch", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website and use our AI-powered proposal generation platform.

By accessing or using SecurePitch, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our platform.

Account Information
When you create an account, we may collect information such as:

• Username
• Email address
• Password (stored securely in encrypted form)
• Account preferences
• Subscription plan information

Payment Information
Payments are securely processed by our third-party payment provider (such as Paddle). We do not store your complete payment card details on our servers.

Depending on your purchase, payment providers may collect:

• Billing name
• Billing address
• Country
• Payment method
• Transaction details
• Tax information where applicable

Please review your payment provider's privacy policy for additional information.

2. AI Usage Data

When using SecurePitch, you may submit:

• Job descriptions
• Project requirements
• Proposal requests
• Additional prompts

This information is processed only for generating AI-powered proposal content and improving the functionality of our services.

3. Technical Information

We may automatically collect technical information including:

• Browser type
• Device type
• Operating system
• IP address
• Language settings
• Time zone
• Log files
• Usage statistics
• Error reports

This information helps maintain platform security and improve performance.

4. Cookies

SecurePitch may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• Enhance user experience
• Analyze website traffic

You may disable cookies through your browser settings; however, some features may not function correctly.

5. How We Use Your Information

We use collected information to:

• Create and manage user accounts.
• Provide AI proposal generation.
• Process subscriptions.
• Verify payments.
• Prevent fraud.
• Improve service quality.
• Respond to support requests.
• Maintain platform security.
• Comply with legal obligations.
• Communicate important service updates.

6. Sharing Information

We do not sell your personal information.

We may share limited information only with trusted service providers when necessary, including:

• Payment processors.
• Cloud hosting providers.
• AI service providers.
• Security services.
• Legal authorities when required by law.

All third parties are expected to protect your information appropriately.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no online service can guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When your account is deleted or becomes inactive, certain information may be retained for a limited period where required by law or for legitimate business purposes.

9. Your Rights

Depending on your country or region, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Object to certain types of data processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal data where applicable.

To exercise any of these rights, please contact us using the email address provided below.

10. Third-Party Services

SecurePitch may use trusted third-party providers to operate certain parts of our service, including payment processing, hosting, analytics, artificial intelligence, and customer support.

These providers process information only as necessary to deliver their respective services and are responsible for protecting the information they receive according to their own privacy policies.

11. Children's Privacy

SecurePitch is intended for individuals who are at least 18 years old or the minimum legal age required to enter into a binding agreement in their country.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

12. International Data Processing

Because SecurePitch is an online service, your information may be processed or stored in countries other than your own. By using our services, you understand that your information may be transferred internationally where permitted by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When significant changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of SecurePitch after any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Email: support@securepitch.cc support@securepitch.cc

We aim to respond to privacy-related requests within 24–48 business hours.

15. Acceptance of This Policy

By creating an account, purchasing a subscription, or using SecurePitch, you acknowledge that you have read, understood, and agreed to this Privacy Policy.